Our retaining wall is beautiful! The work was done well, with care for the details. Good quality work at a reasonable price compared to other companies. The reason for the 3-star review is because of some slow/lack of communication between myself and the project manager and the project manager and the workers. The initial estimates were very off (though the owner called to apologize) and later we were told they had underestimated the amount of sod needed (but the owner worked to give us a discount so we weren't paying too much over what we were quoted, but we did have to pay a bit more than expected). Sometimes the workers didn't seem to know the plan that I had talked about with the manager. Many times, I didn't know who I was communicating with via email. Everyone I worked with was friendly. Overall, I am pleased with the outcome and think everything looks great, but I think the company could improve their communication systems.